FREQUENTLY ASKED QUESTIONS:
We ship Australia wide via Australia Post, who will send a tracking number advising your order has been fullfilled.
When can I expect my purchase to be sent?
Your order will be sent within 48 hours (excluding weekends).
Returns and exchanges
If you're unhappy with your purchase please contact Chrissie on 0468 934 483 to discuss the situation. We do not offer refunds or exchanges for change of mind.
My item is faulty, what should I do?
Please contact Billie at Ensemble & Co if purchased instore OR Chrissie if purchased online.